2008 Speaker

Rob Tannen

 



ABSTRACT

High-Definition User Research

Like the proverbial shoe-less cobbler’s children, user researchers have historically lacked appropriate technology for studying…how people use technology. But this has changed with the emergence of a variety of tools that can be applied to data gathering, analysis and sharing. Now there is a need for awareness and guidance in the selection and use of such research technologies.

The presentation will cover:

-The basic characteristics  of effective user research tools: documentation, measurement, efficiency and enhancement

- Data on current usage of various technologies for data gathering, analysis and presentation

- Demonstrations and tips on the latest tech tools for conducting user research, including high-speed digital video and pen computing

- Concept designs of future user research tools

BIO:


Rob is Director of Research at Bresslergroup, an award-winning product design and development firm. Bresslergroup’s research practice delivers expertise and training in design research, human factors and usability.

Rob has over 15 years experience applying product/interface usability in the medical, industrial, commercial and consumer fields. Prior to Bresslergroup, he was Director of Human Factors at Electronic Ink, and held positions at Siemens Medical Solutions and the Air Force Research Laboratory. Rob has provided user research expertise to a range of organizations including Bosch/Siemens, Comcast, Johnson & Johnson, Microsoft and the New York Stock Exchange.
Rob is creator and editor of DesigningforHumans, the Industrial Designers Society of America (IDSA) blog focusing on events, methods and technology related to user research.

He has published and presented on associated topics for ACM Interactions, the Human Factors & Ergonomics Society, IDSA Innovation, Medical Device & Diagnostic Industry, and the Usability Professionals Association. He has also represented design research as a juror for the ID Magazine Annual Design Review and the International Design Excellence Awards.

Rob earned a BA in Cognitive Science from Vassar College, and MA and PhD degrees in Human Factors/Experimental Psychology from the University of Cincinnati. He is a Certified Professional Ergonomist (CPE).

 

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