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current position
Currently Senior Research Associate in the Department of Social Sciences at Illinois Institute of Technology, where research concerns the social implications of new technologies, the social construction of design problems, and the application of social and behavioral research data in creative problem-solving processes. research interests
education Institute of Design, Illinois Institute of Technology Chicago, Illinois. PhD in design, 2000. Dissertation: Describing User-Centered Designing: How Design Teams Apply User Research Data in Creative Problem Solving Advisor: Prof. Sharon Poggenpohl. Rhode Island School of Design Providence, Rhode Island. MFA in design Graduated with honors, 1993. Brown University Providence, Rhode Island. AB in semiotics, 1988. academic appointments & teaching experience Department of Social Sciences, Illinois Institute of Technology Chicago, Illinois. Senior Research Associate, Post-Doctoral Research Faculty (2003-present) Direct ten student researchers in analysis of ethnographic interview data exploring contemporary conceptions of privacy and challenges to it. With Dr. Christena Nippert-Eng, investigate privacy issues in interpersonal, financial transactions, in neighborly interactions, and in relation to management of multiple communication channels. Interaction Design Institute Ivrea Ivrea, Italy. External Thesis Advisor (fall 2003-present) Advise graduate students (Karmen Franinovic, Ivar Lyngve, Valentina Novello) on progress of year-long thesis projects. Visiting Professor (winter 2004) Co-taught (with Laura Polazzi) week-long module on qualitative user research methods as part of "Zoom In / Zoom Out," an eight-week graduate student course on service design (instructors: Michael Kieslinger, Simona Maschi, Molly Steenson). Visiting Professor (winter 2003) Co-taught (with Jan-Christoph Zoels) "Strategic Design: Putting People First," a four-week, intensive, graduate student workshop on user research and participatory design methods. Coached students in a strategic, user-centered approach to the design of next-generation, mobile communication and interaction devices; encouraged students to focus on integrating user-research into design processes and on planning research to inform design ideas. Institute of Design, Illinois Institute of Technology Chicago, Illinois. Lecturer, Adjunct Faculty (fall 2003) Co-taught (with Jean Canavan) "More Than Observing Users," an introduction to observational and ethnographic research methods to inform and inspire design. Topics covered include: visual research methods, interviewing techniques, research planning, inductive analysis, data presentation and scenario development. Senior Research Associate, Post-Doctoral Research Faculty (2001-2002) Managed funded research projects. Secured grant and acted as Principal Investigator for comparative ethnography of families and mobile communication technologies in US, UK, Brazil, and China. Supervisor: Prof. Patrick Whitney. Lecturer, Adjunct Faculty (spring 1999) Co-taught (with Greg Prygrocki) "Introduction to Communication Design," a foundation-level course for students entering the graduate design program without previous professional experience in the field. Lecturer, Adjunct Faculty (fall 1996) Taught undergraduate seminar course in design theory. Lecturer, Adjunct Faculty (spring 1996) Taught undergraduate studio course in fundamentals of using the computer as a design tool. Research Fellow (1995-1997) Awarded three-year research fellowship to investigate the potential impact of interactive computing technologies on learning and the learning environment. Additionally responsible for coordinating external evaluation of grant-funded research project. Policy Research Fellow (1995) Participated in research project sponsored by the Joyce Foundation with the goal of outlining a strategy for affecting policies bearing on equitable access to technologies in the educational sector. Graphic Design Department, Rhode Island School of Design Providence, Rhode Island. Teaching Assistant (1991-1992) Awarded two-year assistantship to participate in instruction of undergraduate courses. Guided studios and critiques; prepared and delivered lectures; documented and evaluated student performance. Semester-long course assignments included History of Design (with Doug Scott), Typography (with Doug Scott), Design Foundations (with Chris Vermaas), and "Visible Language," a study of image and meaning (with Hans van Dijk). additional professional experience & client engagements J Melican, Design / Design Research Consultant Freelance Design / Design Research Consultant (1994-present) Participate in various capacities in short-term team projects concerned with primary and secondary design research, communications systems development, design process definition and team building. Clients include: Hewlett-Packard, Steelcase, Hirano Design International. Institute of Design, Illinois Institute of Technology Chicago, Illinois. Sponsored Projects Manager (1999-2000) Developed programs and managed budgets and project schedules for funded research and special projects, including ethnographic study of organizational knowledge management, and construction of database of user-centered design research methods. Staff Researcher / Writer / Editor (1998-1999) Researched, wrote and edited grant proposals, project summaries, communications and promotional materials for college's recruiting and development departments. Doblin Group Chicago, Illinois. Summer Associate (1997-1998) Researched innovative client communications programs and developed participatory client workshops for product strategy consulting firm. Motorola New Enterprises Schaumburg, Illinois. Summer Associate (1996) Joined fledgling strategic design planning team in identifying new business opportunities and in recommending innovative, user-centered product design and development strategies. Projects included analysis and redesign of consumer experience of purchasing mobile telephony equipment. Aaron Marcus and Associates, Inc. Emeryville, California. Designer / Analyst (1993-1994) Served on small design team dedicated to a user-centered approach to information-oriented design for print and interactive media. Analyzed and reviewed content, usability, and design of user interfaces for task-oriented software and multimedia applications. Wrote development specifications, designed and built prototypes, and supported development processes from requirements-gathering through product launch. grants & fellowships Tangible Knowledge Research Consortium / Institute of Design, IIT Research grant ($286,480). ON/OFF: Managing Personal Accessibility in a Wired World. Principal Investigator 2002. Joyce Foundation / Institute of Design, IIT Doctoral research fellowship ($75,000). Interactive Learning Project. Research Fellow 1995-1997. US Department of Education / University of Delaware / Institute of Design, IIT Sub-grant research fellowship. American Initiative on Reading & Writing. Research Fellow 1995-1996. Joyce Foundation / Institute of Design, IIT Policy research fellowship ($6,250). Equitable Access to Educational Technologies. Research Fellow 1995. Rhode Island School of Design Teaching assistantship ($7,500). Graphic Design Department. Teaching Assistant 1991-1993. professional affiliations & service ACM: Association for Computing Machinery Member since 1994. ACM SIGCAS: Special Interest Group on Computers and Society Member since 2003. ACM SIGCHI: Special Interest Group for Computer-Human Interaction Member since 1996. International Visual Sociology Association Member since 2003. invited lectures, papers & presentations 2004 "Concealment and Disclosure: Wallets, Purses and Identity Work in Modern Societies." With Christena Nippert-Eng. American Sociological Association Annual Conference, Session on Basic Sociobehavioral Processes and Culture. San Francisco, California, USA. 14 August. 2004 "Visual Methods in Design: Documenting the Now, Visualizing Possible Futures." With Kelly Costello and Armin Moehrle. Annual Conference of the International Visual Sociology Association: "The Thought of the Eye." San Francisco Art Institute. San Francisco, California, USA. 11 August. 2004 "Privacy and the Urban Imagination." With Christena Nippert-Eng. Approaching the 'City': Alternative Urban Studies. INCITE (Incubator for Critical Inquiry into Technology and Ethnography), University of Surrey. Guildford, UK. 16 January. 2003 "ON/OFF: Managing Personal Accessibility in a Wired World." Consumer Experience Design, Personal Communication Sector, Motorola, Inc. Libertyville, Illinois, USA. 5 August. 2003 "ON/OFF: Managing Personal Accessibility in a Wired World." Annual Conference of the International Visual Sociology Association: "Images of Social Life." University of Southampton. Southampton, UK. 9 July. 2003 "ON/OFF 2002 and Ubiquitous Communication Technologies." Workspace Futures Research and Development Division, Steelcase, Inc. Grand Rapids, Michigan, USA. 11 June. 2003 "Design Ethnography to Inform Next Generation Communication Technologies." Program on "User Studies to Humanize Technology and Foster Innovation," Growing a Community of Design Practice, 2byTwo Symposium Series. Institute of Design, Illinois Institute of Technology. Chicago, Illinois, USA. 28 May. 2003 "Cultural Issues in Mobile UI Design." Panel at ACM CHI 2003 Conference on Human Factors in Computing Systems. Fort Lauderdale, Florida, USA. 9 April. 2003 "ON/OFF: Managing Personal Accessibility in a Wired World." Anthropology of Technology. Department of Social Sciences, Illinois Institute of Technology. Chicago, Illinois, USA. 12 March. 2003 "ON/OFF: Managing Personal Accessibility in a Wired World." Interaction Design Institute Ivrea. Ivrea, Italy. 11 February. 2002 "Collecting Visual Stories About Youth and New Technology: US, UK, Brazil, China." Young People and New Technology Workshop. Annenberg Center for Communication, University of Southern California. Los Angeles, California, USA. 10 October. 2002 "Cross-Cultural Design Research." Global Companies in Local Markets Forum. Institute of Design, Illinois Institute of Technology. Chicago, Illinois, USA. 13-14 June. 2002 "ON/OFF: Managing Personal Accessibility in a Wired World." Jiao Tong University. Shanghai, China. 20 July. 2001 "Design Methods / Design Thinking." Rhode Island School of Design. Providence, Rhode Island, USA. 3 May. 1999 "Graduate Studies & Doctoral Research in Design at the Institute of Design, IIT." Society for Environmental Graphic Design Annual Conference. Cincinnati, Ohio, USA. 21 May. 1998 "Design Methods / Design Thinking." University of Texas Design Lecture Series. Austin, Texas, USA. 19 October. 1998 "So you're going to be . . . a doctor of design? Results of a cross-cultural survey of motivations for pursuing a PhD in design." Doctoral Education in Design Conference. The Ohio State University. Columbus, Ohio, USA. 11 October. 1997 "Building Context-Sensitivity Through Behavioral Prototyping: The Development of an Internet-Based Mentoring Program for 5th-12th Grade Students." AACE WebNet '97 -- World Conference of the WWW, Internet & Intranet. Toronto, Ontario, Canada. 5 November. 1994 "Standardized vs Custom User Interfaces." ACD Living Surfaces Conference. San Francisco, California, USA. October 25. 1994 "Graphic Design for Multimedia User Interfaces." Tutorial at ACM Multimedia '94. San Francisco, California, USA. 16 October. 1994 "Graphic Design for Usable User Interfaces." Tutorial at ACM SIGGRAPH '94 -- 21st International Conference on Computer Graphics and Interactive Techniques. Orlando, Florida, USA. 27 July. publications 2004 "User Studies: Finding a Place in Design Practice & Education." Visible Language 38.2, 168-193. 2000 Describing User-Centered Designing: How Design Teams Apply User Research Data in Creative Problem Solving. Chicago: Illinois Institute of Technology, 2000. 2000 "Bibliographic Portrait." Zed 6, 74-75. 1998 "So you're going to be . . . a doctor of design? Results of a cross-cultural survey of motivations for pursuing a PhD in design." With Izabel Falcão Barros, Roberto Holguin, Jooyun Melanie Joh. Doctoral Education in Design: Proceedings of the Ohio Conference October 8-11, 1998. Pittsburgh, PA: School of Design, Carnegie Mellon University, 1999. 1997 "Building Context-Sensitivity Through Behavioral Prototyping: The Development of an Internet-Based Mentoring Program for 5th-12th Grade Students." With Eli Blevis. Proceedings of WebNet '97 -- World Conference of the WWW, Internet & Intranet. Charlottesville, VA: Association for the Advancement of Computing in Education, 1997. 1996 "Alphabet Highway: Literacy in a Digital Context." With Sharon Poggenpohl, Richard Venezky, Eli Blevis, Andrew Cargile, Alon Friedman. Information Design Journal 8/3. London: Information Design Journal Ltd., 1996. 1994 "Graphic Design for Usable User Interfaces." With Aaron Marcus, Wolfgang Heidrich, Grant Letz. Course Notes 20 for ACM SIGGRAPH '94 -- 21st International Conference on Computer Graphics and Interactive Techniques. New York: Association for Computing Machinery, 1994. films & videos 2002 ON/OFF 2002: Managing Personal Accessibility in a Wired World. Stories, from families around the world, about their experiences of mobile and ubiquitous communication technologies in the year 2002. When and where do people want to be connected and accessible? When do they want to be ON, and when do they choose instead to be OFF? Producer/Director. 2001 Knowledge Management in the Real World. How existing tools and office environments support (and don't support) real people in capturing, storing, sharing and making use of the information that flows across their desktops everyday. Director, Writer, Research Manager with Jessica Rowe, Skip Walter. 1995 ecoHunt. Introduction to a collaborative strategy game that exposes middle school and high school students to the resources of the Internet. Co-writer, Co-director with Andy Cargile, Kyoungsoon Oh. press "New Study Says Cell Phones Do Not Cause Cancer" by Emily Turrettini. textually.org, 20 July 2003 (Switzerland / English). "An On/Off Relationship" by Sean O'Leary. I.D. Magazine, May 2003 (USA / English). "Cell phones called good for safety" by Howard Wolinsky. Chicago Sun Times, 3 April 2003 (USA / English). "America Untethered" by Hassan Fattah. American Demographics, March 2003 (USA / English). "Anthropology for Designers" interview by Jan-Christoph Zoels. Interaction Design Institute Ivrea Web site, 17 February 2003 (Italy / English). "Ethnographie du portable" by Vincent Braun. La Libre Belgique, 31 January 2003 (Belgium / French). "L'ethnographie du téléphone portable" by Emily Turrettini. Largeur.com, 13 January 2003 (Switzerland / French). "L'ethnographie du portable: L'étude On/Off analyse notre rapport au téléphone" by Emily Turrettini. dimanche.ch (WWW and print), 12 January 2003 (Switzerland / French). "Reality TV inspires hi-tech research" interview by Tracey Logan. Go Digital on BBC News (radio and WWW), 17 December 2002 (UK / English). BBCi article referenced for, or reprinted as: "Mindennapi hi-tech: Az On/Off projekt a felhasználók szokásait kutatja világszerte" by Feidler Ágnes. Legjobblap, 17 December 2002 (Hungary / Hungarian). "Reality TV Inspires Hi-Tech Research." mobtastic.com, 17 December 2002 (UK / English). "Reality-film om e-kommunikation." IT-Avisen, 18 December 2002 (Denmark / Danish). "Une étude sur l'usage des téléphones mobiles." :n/e/t surf, 18 December 2002 (Switzerland / French). "Etude SMS." Suisseromande.net, 18 December 2002 (Switzerland / French). "Reality TV inspires hi-tech research." Zamnet, 18 December 2002 (Zambia / English). "Reality-tv hjælper forskerne" by Susanne Fisker. 1kilk.dk, 19 December 2002 (Denmark / Danish). "Mobile phones represent a teenage passage into adulthood." mobile Youth, 13 January 2003 (UK / English). "Mobile Technology" interview by Victoria Lautman. Eight Forty-Eight on WBEZ (Chicago Public Radio), 17 December 2002 (USA / English). "A Matter of Degrees: The PhD in Design" by Carolyn McCarron. Communication Arts, November 2000 (USA / English). Send questions or comments to: jaym@id.iit.edu Updated: September 9, 2004 Copyright © 1995-2004 Jay Melican |
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