Quality Control
idvilla
wit, no money, humanity
Quality Control
quoted
"Most human beings have an almost infinite capacity for taking things for granted."

Aldous Huxley

sealed wax

26 April

NYTimes [requires 'free' registration}
Computers in Schools, Sure. But What About Technical Support?
"While companies entering the information age consider computer support a standard cost of doing business, schools, whose budgets are less flexible, seem to be taking longer to reach that point. In the meantime, schools have been forced to make do, sometimes sharing one or two tech administrators for an entire district, and leaving a handful of tech-savvy teachers to handle computer crashes and finicky networks.

The issue has become increasingly important with the infusion of federally administered technology discounts through the E-rate program, private grants and state and local initiatives to put computers in the classroom. And now the long-term cost of maintaining these networks has emerged as "one of the hottest topics among educators," according to the National School Boards Association and others."

posted by mcm 11:10 AM

24 April

Doors of Perception
The design challenge of pervasive computing
"Locating innovation in specific social contexts can, I am sure, be a resolution to the innovation dilemma I talked about today. Designing with people, not for them, can bring the whole subject of 'user experience' literally to life. Looked at in this way, success will come to organizations with the most creative and committed customers (sorry, 'actors').

The signs of such a change are there for all to see. Enlightened managers and entrepreneurs understand, nowadays, that the best way to navigate a complex world is through a focus on core values, not on chasing the latest killer app. Business magazines are full of talk about a transition from transactions, to to a focus on relationship. We are moving from business strategies based on the 'domination' of markets, to the cultivation of communities. The best companies are focusing more on the innovation of new services, and new business models, than on new technology per se. They are striving to change relationships, to anticipate limits, to accelerate trends.

As designers and usability experts we need to study, criticize and adapt to these trends. Not uncritically, but creatively."

posted by mcm 2:05 PM

Technology Review
Biological Computing

"Programming is the question that the Amorphous Computing project at MIT is trying to answer. The project's goal is to develop techniques for building self-assembling systems. Such techniques could allow bacteria in a teaspoon to find their neighbors, organize into a massive parallel-processing computer and set about solving a computationally intensive problem—like cracking an encryption key, factoring a large number or perhaps even predicting weather."

“...researchers are launching a more extensive foray into the world of amorphous computation: Knight's students are developing techniques for exchanging data between cells, and between cells and larger-scale computers, since communication between components is a fundamental requirement of an amorphous system. While Collins' group at B.U. is using heat and chemicals to send instructions to their switches, the Knight lab is working on a communications system based on bioluminescence—light produced by living cells.”

posted by mcm 8:05 PM

21 April

NETFUTURE
Genome Hacker

"If there's one thing hackers understand, it is the appeal of blind power, which might be described as throwing a wrench into the works and seeing what happens. This brings to mind a recent comment by Donella Meadows, who teaches environmental studies at Dartmouth: "It is only a matter of time before [biological] hackers appear who think it might be fun, as computer hackers do, to create and release their own viruses".

NETFUTURE Technology and Human Responsibility, current issue #105 is loaded with great articles. Check it out if you have time. -ed

posted by mcm 1:33 AM

20 April

Editor & Publisher Online
Newspaper Sites Must Adjust To Life Without 'Editions'

In these still-early days of constant Web publishing, many newspaper Web sites are holding on to the old way of doing things. Even washingtonpost.com, a well-funded newspaper Web operation if ever there was one, produces an afternoon Web edition called PM Extra. Major breaking news will go on the site whenever it happens, but at 1 p.m. each day, the site posts a collection of breaking news from staff and wire reports.

On the other hand, chicagotribune.com dispenses with the idea of editions and publishes local breaking news whenever it happens, with its DayWatch feature. This site has a sizable dedicated staff of online reporters and rewrite editors, who between the hours of 7 a.m. and 7 p.m. post stories to the Web as soon as they're ready. (During off hours, there's always an online editor watching the news, ready to call in reporters when something big breaks.)

If there's a trend, the Tribune site is representative of it. On the Web, your deadline is NOW. And this should be the case not just for large news sites, but small ones as well.

Snowdeal threads 6 big posts on the network news machine. Prepare yourself. - Ed

posted by mcm 10:43 PM

18 April

The Guardian Online
Not just a pretty page
Brenda Laurel, Don Norman, Jacob Nielson, and Ben Schneiderman sit down and talk about the business of usability.

"Online: Are talking webpages and voice recognition the answer?

Jakob: It's the Star Trek fallacy. Voice is a great user interface to show on a TV show. However, in the real world, voice has a lot of downsides as a user interface because it is, by definition, not visible.

Ben: Exactly. Why use something that is slower and more error-prone than a visual interface? Let's not undermine the great efforts that have gone into this technology. It works remarkably well. It's just not very useful. The Air Force has spent 30 years and several billion dollars trying to make voice interaction work so why doesn't it work? Because when you're pulling 6Gs and you say "Fire" and it says "please repeat", you're not gonna use this thing ever again. Literally.

Jakob: That is the cute answer. What is the real answer?

Ben: The deep answer is that the cognitive load of voice interfaces is greater than hand/eye coordination. Speaking requires your short-term memory, whereas hand/eye coordination is parallel processed in other parts of your brain."

The Biomechanics of Facial Movement
"Fewer facial positions are necessary to visually represent speech since several sounds can be made with the same mouth position. These visual references to groups of phonemes are called visemes. How do I know which phonemes to combine into one viseme? Disney animators relied on a chart of 12 archetypal mouth positions to represent speech..."

CNET (from 6/22/99)
10 Questions About Information Architecture
Information architecture. IA. Industry buzzwords? Fancy degrees? Web firms can't hire information architects fast enough, but, while the field has been around and growing for years in software, engineering, and library science, very few people understand exactly what information architects do and why we need them in Web design. And we do need them.

Posted by mcm 18 April, 2000 3:33 PM

What are banner ads saying about us?
"I have been tracking over the last couple of months, what information is being sent from my own computer to DoubleClick ad servers. I used a packet sniffer to do the monitoring. I found more than a dozen examples from different Web sites of information being transmitted to DoubleClick that most people who consider rather sensitive. All this information can be tied to me, because all transmissions to the DoubleClick ad servers also include the same unique ID number in a DoubleClick cookie. I found both personally identifiable information and transactional data being sent to DoubleClick servers."

Posted by mcm 16 April, 2000 11:08 PM

sendmail
The Web's Essence in Brief
"InYourPants.com, besides being the most wonderfully named e-commerce site ever, is the purest expression of what's good about the Internet today. A small company - bordering on microscopic, really - it uses open source tools and an intuitive grasp of geek culture to stand toe-to-toe with every bloated, over-promoted cyber-mall out there. If you'll pardon the expression, InYourPants is where it's at."

Posted by mcm 15 April, 2000 1:03 PM

Wired
A High-End Learning Portal
"No single university is going to make the commitment to marketing resources that we are," Kirschner said. "We're not creating courses. We're a marketplace for courses."

By not dictating course content or tuition fees, Fathom will allow universities to retain control of their intellectual property.

"We have structured the project in a way that we have control over how our identity is projected," Columbia's Rupp said.

But Fathom will face challenges in driving participation and forging alliances to make their model succeed online. "It remains to be seen what the revenue model will be for the entire content category," DeRose said.

Posted by mcm 14 April, 2000 2:39 PM

Salon
Twilight of the crypto-geeks

Lone-wolf digital libertarians are beginning to abandon their faith in technology uber alles and espouse suspiciously socialist-sounding ideas.

"Neal Stephenson, a writer with a cult-like following among the technologically minded and author of the classic "Snowcrash," has given an over-long, hugely digressive -- and brilliant -- speech. After many, many turns and a deep stack of points and stories, Stephenson gets around to saying that the best defense for one's privacy and personal integrity turns out to be not cryptography but, what do you know, "social structures." He is not explicit about the exact nature of these structures, but from the slides that follow, we get a sense of every sort of social relationship from neighborly friendliness to political parties. The slides show drawings of small circles representing areas of social trust. The circles widen and merge, to create a field of autonomy, a trusted space."

"Like Stephenson, like the reluctant Zimmermann, like the unhappy Berners-Lee, the father of public key encryption has come to the conclusion that software may reduce the amount of trust you need in human beings, but as one moves about in the world, the sense of security, privacy and autonomy turns out to be "a function of social structures," as Diffie says."

NYTimes [requires 'free' registration - well, maybe]
A Chip in Every Pot
Engineers Can Put a Computer in Every Home Appliance, but Why?
"News articles champion the coming era of "smart" appliances and "pervasive" or "ubiquitous" computing. Engineers have demonstrated how once-dumb machines, if embedded with tiny computers, might communicate wirelessly and embark on tasks like making coffee or ordering groceries. Some manufacturers, like Merloni, an Italian company, have already started to sell a few products. It appears that the age of "things that think," a phrase that emerged from the Massachusetts Institute of Technology's Media Laboratory in 1995, is nearly upon us."

Wired
Honey, There's a Bug in My Car
Manufacturers are starting to equip a range of products from cars to refrigerators with programmable computer chips and Internet access -- and since everything that's connected can become infected, the new world of computing will hold invisible threats.

Posted by mcm 13 April, 2000 5:04 AM

NYTimes [requires 'free' registration]
A Proposal to Build a School Web Site With Ads Aimed at Students Draws Officials' Interest
"The Internet can give students a broader understanding of learning," Mr. Brown said. "It teaches them that learning is not linear, that you can go from way over here to over there in one step. If you have a Web site with commercials on it and the Board of Ed benefits from it and children are benefiting from it, by all means do it. And the technology exists to turn off the advertisements during class time."

Posted by mcm 9 April, 2000 12:49 AM

FEED
Crowd Control: The FEED Dialog on Designing Online Communities
"The Internet could be the ultimate isolating technology that further reduces our participation in communities even more than did automobiles and television before it." I'm assuming that we all agree that this is by no means a definite outcome. But what should we be doing as designers and critics to ensure that this doesn't happen? "

posted by mcm 2 April, 2000 6:36 PM

CNET
The week in review: Dot-coms in danger
Never mind the volatility, several publicly traded dot-coms showed immediate signs of failing.

Once-heralded start-ups Peapod, Drkoop.com and CDNow each acknowledged they are running short of cash. Meanwhile, this week's IPO landed Artistdirect in hot water with federal regulators and perhaps shareholders, and Silicon Valley icon Seagate bucked the trend to go public by agreeing to be acquired in a $20 billion deal that will again make the company private.

Posted by mcm 1 April, 2000 1:55 AM

The New York Times
Weavers Go Dot-Com, and Elders Move In
[requires 'free' registration]
"This village in the remote southern savannas, little more than an airstrip and scattered mud huts, could easily be taken for one of those far-flung places untouched by the digital revolution. But it was in this community of 2,000 people that an organization formed by indigenous women of two tribes revived the ancient art of hand-weaving large hammocks from locally grown cotton -- and then took their exquisite wares online. They hired a young member to create a Web site. And last year, they sold 17 hammocks to people around the world for as much as $1,000 apiece, gigantic sums in these parts. Perhaps too gigantic. The foray into electronic commerce created tension between the weavers and the traditional regional leadership in the same way, perhaps, that many a geeky start-up has sent shivers down the spines of corporate titans. Threatened by the women's success, regional leaders moved in and took control of the weavers' organization. The woman who created the Web site quit in a fury, and the group has been struggling since then to get by."

Posted 29 March, 2000 11:42 PM Thanks Snowdeal!

First Monday Interactive Features of Online Newspapers
'"Mass communication was originally modeled as the one-way transmission of a message from source to receiver," Heeter offers a concise review of the traditional conceptualization of mass communication. From Shannon and Weaver's model of communication, to the "magic bullet" theory, to the "two-step flow" model of media effects, to the principal of selective attention and perception, and finally the Westley and MacLean model, with its concepts of gatekeepers and feedback - all of these perspectives basically maintain a view of mass media as a one-way flow. Interaction, on the other hand, demands a two-way (or multi-directional) model of communication. With the interactive features of new media, the receiver is recognized as an active participant. People seek information or select information more than they "receive" information sent by journalists. To understand why and how people expose themselves to information, communication scholars must consult selective exposure research rather than media effects research. At some Web sites, online readers can do more than actively select information - they also can add information. The distinction between source and receiver, therefore, is dissolving'

 

InfoArcadia Manifestation About Information Design
"A well-designed graph tells us more about a specific phenomenon or situation, than any text can. The design that conveys the information (interface) makes is easier for our brain to absorb the facts. In the past charts, graphs and tables were already used to make information more clear. Today, information design is a (graphic) specialty, which incorporates aspects of marketing strategies, public relations and technical manipulation. In the old days the encyclopedia structured the path form A to Z. Now we have to find our own way using modern search- and navigation systems."

Posted by mcm 29 March, 2000 3:25 PM

Electronic Frontier Foundation
EFF's Top 12 Ways to Protect Your Online Privacy
Dated, yet still relevant common sense approach to protecting yourself and your personal information online.

Freedom Forum
Internet may not bring us together, reporter reflects
"Citing Moore's Law, an observation that the number of transistors that can be placed on a piece of silicon doubles every 18 months, Markoff said, "Change is not linear...I don't think we have a good grasp of what it means when an exponential process drives the economy. All bets are off, everything's different, the world's turned upside down."

"We're talking about permanent, accelerating change," he added.

What that means for Markoff is "don't trust anything you see. For example, we now think of the Web as being largely what we've experienced over the last four years. It's a huge mistake to think of the Web as permanent in any way, shape or form."

Posted by mcm 29 March, 2000 7:29 AM

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